Reference

What You Agree to When You Use hdpron92

These terms set out how your account works, what we expect from you, and what you can expect from us. Access to hdpron92 depends on your local law and eligible regions — if you're in Bangladesh and meet the age and eligibility requirements, these…

Account eligibility appliesLocal law governs accessbKash, Nagad, Rocket coveredOne account per personTerms updated with notice
hdpron92 What You Agree to When You Use hdpron92
TERMS CONTACT PATHS

Reach Us About Your Account Terms

Team online

Live Chat

Open the chat window from your account dashboard. Our support team can walk you through any term, payment rule, or account condition — available during published support hours.

Email Support

Send your query to the support address listed in your account settings. For terms-related questions, include your account ID so we can respond to the right profile.

Help Centre

The Help Centre has a dedicated section for account rules and wallet conditions. Search by topic — bKash limits, Nagad transfer rules, account closure steps — for fast answers.

HOW WE HANDLE ACCOUNTS

Data, Security and Your Account Rights

Account Data Retention

We keep your account and transaction records for as long as your account is active and for a period after closure, in line with applicable legal obligations. You can request a summary of your data through support.

Wallet Verification

Deposits via bKash, Nagad, and Rocket are matched to your registered mobile number. If a transfer arrives from an unregistered number, we hold it and contact you before crediting — this prevents errors and protects your balance.

Account Security Practices

We use encrypted connections for all account sessions. If you log in from a new device, you'll receive an OTP to your registered number before access is granted. Keep your number current in account settings.

Requesting Changes or Closure

To update registered details — including your linked wallet number — contact support with your account ID and the change you need. Account closure requests are processed within a reasonable period; any pending balance is returned to your registered bKash, Nagad, or Rocket account.

Common Questions About These Terms

These terms apply to anyone who opens an account on hdpron92. Access depends on your local law and eligible regions — if local law restricts use, these terms do not override that restriction.

No. One account per person is the rule. If we detect duplicate accounts linked to the same identity or wallet number — bKash, Nagad, or Rocket — both accounts may be suspended pending review.

We may suspend or close your account depending on the nature of the breach. Any balance in your account at the time of closure will be reviewed and, where no breach involves that balance, returned to your registered wallet.

We'll notify you via the contact details on your account before any material change takes effect. Continuing to use your account after the notice period means you accept the updated terms.

Contact support with your account ID and a written request. We'll provide a summary of the personal and transaction data we hold on your profile, in line with our data retention policy.

Update your registered wallet number through support before making any deposits or withdrawal requests. Transfers sent from or to an old number may be delayed while we verify the change.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.